Frequently asked questions

Send the documents or content inventory, language pair, intended use, output format and deadline. If the full document set is not ready, send a sample to discuss the scope first.

Clear photos showing the full page and all pages with content can be used. Blurred or incomplete documents must be supplemented to determine the volume accurately.

Costs depend on volume, language pair, specialist complexity, formatting, certification requirements and deadline. The pricing unit and scope of work are clearly stated in the quotation.

You can select the sections to translate or arrange staged delivery. Clearly identify priority pages, sections or files and send related materials to preserve context.

Requirements for checking originals depend on the document type, form of certification and receiving organization. Send images for preliminary review; any additional materials needed will be confirmed for your document set.

Same-day feasibility is confirmed after reviewing the language, volume, document quality and time of receipt. There is no single delivery schedule for every set of documents.

The issuing country, destination country, document type, purpose and exemptions must be checked. Send the receiving organization's requirements to clarify the preparation steps.

New documents and revised versions should be clearly marked. Additional volume, costs and effects on the delivery schedule are discussed before work proceeds.

Yes. Send the source and corresponding translation so we can assess the extent of revisions. Delivery with tracked changes or a comments table can be agreed if the format supports it.

The delivery layout is determined according to the source files. Scans, text within images and complex diagrams require checks of editability and layout workload.

Delivery can be by URL, string table, content key or system export format. Variables, tags and elements that must remain untranslated should be identified in advance; data entry and interface checks are clearly included in the scope.

Terminology, approved translations, brand examples and specialist materials help maintain consistent names and tone. Send materials you are authorized to use with your translation request.

Use the quick quotation page, consultation form on a service page or contact page. Provide the correct phone number or email so TanViet can follow up about your documents.

Submit your profile through the Become a Translator page. Specify your language pair, role, specialist fields, experience and availability.

Clarify the permitted uses, authorized recipients, storage requirements and confidentiality terms. Provide only the information needed for the agreed work.